Have You Heard From Us?

If Heir Trace Heritage has contacted you, it is likely because our research suggests you may be connected to an estate, property matter or inheritance enquiry.

Unsure if the contact is genuine?

Do not feel pressured to respond immediately. You can contact us directly to verify the reason for contact before sharing documents or personal information.

Why may we have contacted you?

In some cases, people are contacted because they appear in a family line connected to an estate or because their details may help confirm an inheritance, ownership or probate matter.

Our role is to verify information carefully and explain why your connection may be relevant.

  • You may be a potential beneficiary to an estate
  • You may be related to someone who has passed away
  • Your family line may need to be verified
  • You may hold information that helps clarify an estate
  • You may be connected to a property or probate matter

What should you do next?

If you have received a letter, email, phone call or message from us, take a moment to check the details before sharing any information.

Check The Reference

Look for the reference number, name of the researcher or case details included in the contact.

Contact Us Directly

Use the official contact page to verify whether the contact came from Heir Trace Heritage.

Do Not Rush

You should feel comfortable asking questions before signing anything or sending documents.

How the process works

01

We explain the reason for contact

We confirm the case reference and explain why your name or family connection appears relevant.

02

You can ask questions

We answer your questions clearly before asking you to make any decision.

03

We verify the connection

Where appropriate, we may request documents or information to help confirm identity and family relationship.

04

We outline the next steps

Once the position is clearer, we explain what happens next and what information may be required.

Common questions

Is this a scam?

It is reasonable to be cautious. If you are unsure, contact us directly using the official contact page and include the reference details from the letter, email or call.

Why have I never heard about this estate before?

Some estate matters involve distant relatives or family branches that have lost contact over time. That is why research may lead to people who were not previously aware of the connection.

Do I need to send documents straight away?

No. First, confirm the contact is genuine and understand why we have contacted you. Documents should only be shared once you are comfortable with the process.

What information should I include when contacting you?

Include your name, the reference number, how we contacted you, and any questions you have about the case.

Need to verify a letter, email or phone call?

If you have been contacted by Heir Trace Heritage and would like to verify the case, discuss the matter further or ask questions before providing information, please contact us directly.

Have You Heard From Us?

If Heir Trace Heritage has contacted you, it may be because our research suggests you are connected to an estate, property matter or inheritance enquiry.

Unsure if the contact is genuine?

Do not feel pressured. Contact us directly to verify the reason before sharing documents or personal information.

Why may we have contacted you?

You may appear in a family line connected to an estate, inheritance, ownership or probate matter.

Our role is to verify the information carefully and explain why your connection may be relevant.

  • You may be a potential beneficiary to an estate
  • You may be related to someone who has passed away
  • Your family line may need to be verified
  • You may hold information that helps clarify an estate
  • You may be connected to a property or probate matter

What should you do next?

If you received a letter, email, phone call or message from us, check the details before sharing information.

Check The Reference

Look for the reference number, researcher name or case details included in the contact.

Contact Us Directly

Use the official contact page to verify whether the contact came from Heir Trace Heritage.

Do Not Rush

Ask questions before signing anything or sending documents.

How the process works

01

We explain the reason

We confirm the case reference and explain why your family connection appears relevant.

02

You can ask questions

We answer clearly before asking you to make any decision.

03

We verify the connection

Where appropriate, we may request information to help confirm identity and relationship.

04

We outline next steps

Once the position is clearer, we explain what happens next.

Common questions

Is this a scam?

It is reasonable to be cautious. Contact us directly using the official contact page and include the reference details.

Why have I never heard about this estate before?

Some estate matters involve distant relatives or family branches that have lost contact over time.

Do I need to send documents straight away?

No. First confirm the contact is genuine and understand why we have contacted you.

What information should I include?

Include your name, the reference number, how we contacted you, and any questions you have.

Need to verify a letter, email or phone call?

If you have been contacted by Heir Trace Heritage and want to verify the case, contact us directly before providing information.