Public Sector Referral
Refer a case to Heir Trace Heritage
A direct referral page for councils, housing teams and public sector officers dealing with empty properties, deceased owners, missing relatives or unresolved estate matters.
Submit a referral
This service is offered at no cost to families, enabling funeral arrangements to be made and helping ensure estates are directed to the correct beneficiaries.
Start ReferralHelping public sector teams move cases forward
Empty homes, deceased property owners and unresolved estates can quickly become difficult to progress when there is no clear family contact, legal representative or known next of kin.
Heir Trace Heritage assists by reviewing the available details, tracing family lines and identifying people who may be connected to the property or estate.
The referral process is straightforward. You provide the case details, we assess what research is required and we confirm the most suitable next step.
This helps public sector teams reduce delays, clarify ownership routes and avoid cases sitting unresolved because key people cannot be located.
Refer cases involving
We work with cases where property, estate or family information is incomplete and further tracing is needed before action can continue.
Empty properties
Vacant homes where the owner is deceased, unknown or difficult to contact.
Deceased owners
Cases where the registered owner has passed away and no representative is known.
Missing next of kin
Family members need to be identified before the matter can move forward.
Unresolved estates
Estate matters that require beneficiary, probate or family line research.
Who this is for
This page is for professional referrals from public sector organisations where a case needs genealogical, ownership or estate research support.
- Local authorities
- Housing teams
- Empty homes officers
- Environmental health teams
- Public protection teams
- Legal and probate departments
- Estate management teams
- Other public sector officers
How the referral works
01
Send the case details
Provide the property address, deceased person details, known owner information or any notes your team already holds.
02
Initial review
We check whether the case is best suited to next of kin tracing, probate research, ownership investigation or beneficiary search.
03
Research route confirmed
Where the case can be progressed, we identify the records and family lines that need to be investigated.
04
Clear update returned
You receive a direct update on the findings and what the next practical step may be.
Submit A Referral
Send the referral now
Complete the form with as much information as possible. If some details are missing, send what you have and we can review the case from there.
Property address or case location
Known owner or deceased person details
Your department and contact details
Reason for referral
Need to speak before referring?
Contact us first if the case is urgent, sensitive or needs explaining before a referral is submitted.
Public Sector Referral
Refer a case to Heir Trace Heritage
For councils, housing teams and public sector officers dealing with empty properties, deceased owners or missing relatives.
Submit a referral
Send the key case details and we will review the most suitable tracing route.
Start ReferralHelping teams move cases forward
Empty homes and unresolved estates often stall when there is no clear family contact, legal representative or known next of kin.
Heir Trace Heritage reviews the details, traces family lines and identifies people connected to the property or estate.
You provide the case information. We assess the research needed and confirm the most suitable next step.
Refer cases involving
Use this page when property, estate or family information is incomplete and tracing support is needed.
Empty properties
Vacant homes where the owner is deceased, unknown or hard to contact.
Deceased owners
Cases where the registered owner has passed away and no representative is known.
Missing next of kin
Family members need to be identified before the matter can progress.
Unresolved estates
Estate matters needing beneficiary, probate or family line research.
Who this is for
For professional referrals from public sector organisations needing ownership, estate or genealogical research support.
- Local authorities
- Housing teams
- Empty homes officers
- Environmental health teams
- Public protection teams
- Legal and probate departments
- Estate management teams
- Other public sector officers
How it works
01
Send the case details
Provide the property address, deceased person details, owner information or existing notes.
02
Initial review
We check whether the case needs next of kin tracing, probate research, ownership investigation or beneficiary search.
03
Research route confirmed
Where the case can progress, we identify the records and family lines to investigate.
04
Clear update returned
You receive a direct update on the findings and the next practical step.
Submit A Referral
Send the referral now
Complete the form with what you have. Missing details are fine — the case can still be reviewed.
Property address or case location
Known owner or deceased person details
Your department and contact details
Reason for referral
Need to speak before referring?
Contact us first if the case is urgent, sensitive or needs explaining before submission.
Make An Enquiry